Technical Solution Consultant-HPC Job For 4-7 Year Exp In Hewlett Packard Enterprise Bengaluru / Bangalore, India – 3760947

Customer Solution Centers are made up of teams that provide remote (offsite) service customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.

  • Position: Tier 2 Engineer – AMS Compute for High Performance Computing (HPC)
    Job Description:
  • 4+ years of experience in managing Linux servers and HPE Proliant server hardware support.
  • Install, administer and maintain hardware, system software, networking, accounts, and security measures on Linux cluster configuration
  • Diagnose and correct system issues, whether these be issues with correct operation or performance.
  • Reinstate integrity of system as quickly as possible following an outage in order to minimize downtime.
  • Triage and solve user-submitted tickets, especially when they relate to the infrastructure.
  • Track resource usage using monitoring and queuing software.
  • Actively participate in Knowledge Management by creating new technical documents.
  • Patch system firmware and software as needed.
  • Peer assistance is an added trait.
  • Technical Skills
    Business Skills
  • Proven expertise with Linux operating system Redhat , Suse and Opensource flavours.
  • Experience with Linux clusters
  • Demonstrated expertise with Linux system administration, including OS, networking, storage, and security.
  • Expertise with high-speed networking such as InfiniBand and 10/40 Gigabit Ethernet.
  • Expertise with high speed file transfer tools such as file catalyst
  • Familiarity with large storage systems
  • Some experience in scripting language
  • Experience in Server Hardware – DL / ML / Apollo series, OneView, ILO Amplifier
  • Demonstrate strong written and verbal communication skills.
  • Interacting and collaborating across different technology teams within HPE.
  • Must work towards achieving HPE’s vision for our customers.
  • Affinity and a thorough understanding of support processes defined within HPE.
  • Ability to work in a 24×7 environment in rotation shifts
  • Exhibit ‘Customer First and Customer Last Attitude’ consistently.
  • Ability to drive cases to closure and provide Case Summary.
  • Demonstrate high level of technical & communication skills.
  • Takes responsibility for end-to-end problem ownership and its solutions.
  • Eligibility
  • Minimum grade for application – M14 and above

HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status

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