Job Description :
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs.
JPMorgan Chase is a leading financial services firm with a history spanning over 200 years. Join our team to build your career in a culture that values innovation, creativity and excellence
CIB Operations – WKO Off-Boarding team
Individual must promote excellence, diversity, quality, respect, inclusivity and drive their own self development. Effective Communication skills are a key part of this role as it requires building and maintain strong working relationships, in a changing & dynamic environment.
The primary responsibility of the Off Boarding TL is to support the day to day management of the Off Boarding process to off-board KYC records with high quality and while meeting tight deadlines.
This includes tracking the tranching process and monitoring the pipeline, tracking the progress of records across all Five Pillars , timely placement/uplift of DNT (Do not Trade) flags, liaising with both Onshore and Offshore partners to ensure that roadblocks that impede the movement of cases are eliminated to ensure timely Off-Boarding of records
– Must have excellent customer service standards to define, analyze, and resolve inquiries.
Work closely with Credit/Reference data teams to clear all credit related attributes/Account closure/CASID deactivation in Party and to develop strong partnerships, escalate issues, and eliminate roadblocks.
Manage the pipeline and records within each of the Five Pillars, track the progress on aging cases, prioritize the timely uplift of DNT Flags and ensure that TLT process for incoming population is managed efficiently.
Partner with GFCC/KNR teams to collectively review, identify and transfer the cases which are eligible for these categories.
Manage personal workload and priority items and ensure timely escalation of key risks/issues to management
Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with Colleagues/Management
Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business
– A working knowledge of KYC/Compliance/AML procedures and standards
– University degree or equivalent
– Knowledge of financial industry
– Able to demonstrate strong verbal and written communication skills with experience of conflict resolution
– Possesses strong time management, organizational, relationship building skills
– Quality focused work ethic and strong controls mind-set
– Adaptable to work in an evolving and changeable environment
– Proactively manage and drive forward own career, identifying personal training needs for development.
All internal moves will normally take place on the same grade and same salary. Salaries are reviewed annually in February.
Exceptions to the rule regarding transfer on current salary may include a move between geographic locations.
‘JPMorgan Chase is an equal opportunity and affirmative action employer of Disability/Veteran.’